Managing your business

With further operational struggles expected and Christmas around the corner, Britain’s retail and hospitality outlets need to consider three things: people, process and price.

Using a manual rota system for shift-based teams can be problematic.

Clunky old systems and manual data entry may seem like a cheap solution, but chances are these methods are costing your business far more than you think.

Thanks to ever-evolving workforce management technology, the days of creating rotas in an Excel spreadsheet are numbered. Leaders …

A common trap that many businesses fall into is measuring output with numbers alone – valuing quantity over quality, sometimes at the detriment of the true star performers within a business.

In celebration of World Book Day 2021, we asked leaders to share their favourite thought-provoking books that have inspired them.