Skills-based scheduling
Workforce Management Glossary
Skills-based scheduling
What is skills-based scheduling?
Skills-based scheduling works to ensure that people with different skill sets or expertise levels are scheduled on at the right time. For example, a retail business might want one manager, one part-time and one casual employee rostered on at the one time in order to ensure a mix of experience levels.
Why do businesses implement skills-based scheduling?
Skills-based scheduling is a rostering practice used in order to have the right people on at the right time. It effectively ensures that someone who can complete business critical activities at a certain level is always on hand during the course of operating hours.
There is also an element of future planning when opting to utilise skills-based scheduling. When you pair up staff at different levels of the experience spectrum, you are giving beginners the opportunity to learn on the job. You are also giving experienced professionals an insight into new ways of thinking. In addition, a buddy system can also help with cross-training.
How do organisations manage skills-based scheduling?
Approaching a roster with a skills-based mindset adds another layer of complexity to the rostering process. As such, managers have to think about award compliance, experience levels and things like employee flexibility when rostering.
To make the rostering process easier and more efficient, Roubler’s rostering software can be programmed to take into account key employee characteristics in order to help businesses employ a skills-based schedule, all at the touch of a button.