Cross-training
Workforce Management Glossary
Cross-training
What is cross-training?
Cross-training is a workplace practice that affords employees with opportunities to be trained in tasks that lie outside their traditional responsibilities. For example, cross-training means that someone who works in payroll might be trained to work in billing.
How does cross-training benefit an organisation?
In the age of workplaces with remote work policies and the like, cross-training offers a myriad of benefits. By knowledge sharing in this way, the organisation always has someone working that can perform a certain task.
Cross-training can also save organisations money in the wake of time-off requests. Rather than having to look for a temporary worker, existing personnel can manage the workload until their colleague returns from leave.
In an increasingly competitive working landscape, cross-training also helps to foster employee satisfaction. Many employees love a challenge, and learning something new, such as a new task or role, can be both engaging and rewarding.
How can you implement cross-training practices?
With technology at the forefront of operations, integrating cross-training practices can be streamlined. Rather than sending employees off to courses in different locations, you can implement e-learning methods that provide employees with the right tools.
With Roubler, world-class e-learning is accessible by the touch of a button. With efficient and effective access to courses, existing employees can learn new workplace skills, and this type of skill building can also be integrated into onboarding processes.