Discover how Australian retailer, Original Mattress Factory used Roubler to streamline operations & ensure business compliance.
In the bustling landscape of retail and manufacturing, Original Mattress Factory (OMF) stands as a testament to rapid growth and adaptability. Since its inception in 2006 in Prospect, NSW, OMF has grown into 54 stores across NSW, VIC, ACT, and QLD, employing a dedicated workforce of 250 employees.
Under the leadership of CEO Ian Van, the company has navigated through key transitions including a significant phase of expansion, particularly in Queensland and Victoria. Throughout these developments, the challenge of untangling messy workforce management and creating a better business flow emerged as a crucial priority.
Transitioning from a clunky, over-engineered system proposed under previous management to Roubler, was an easy strategic decision.
OMF prided itself on its nimble operations which ensured Roubler’s introduction was a breath of fresh air, offering a solution that resonated with flexibility and agile handling of their workforce.
It marked a departure from outdated practices, like the use of excel spreadsheets and faxing for schedule changes, to a more sophisticated, digital, all-encompassing system.
Roubler’s comprehensive features, from onboarding and rostering to payroll management, aligned perfectly with OMF’s operational needs. The onboarding feature, although not initially a priority, proved to be a significant administrative hook. Additionally, the integration with the Learning Management System Go1 underscored financial savings and efficiency gains, further cementing Roubler’s value.
The implementation of Roubler was planned to avoid “system fatigue” among employees, a concern given the company’s history of significant system upgrades. The process was designed to be seamless, emphasising compliance and user ease.
The thought out approach facilitated a smooth transition, garnering substantial early adopter engagement and swiftly gaining the confidence of the majority of site management teams.
“The look and feel of the system is easy and straightforward, the UI is user-friendly and didn’t take much convincing on how to use the system, especially the app“ says Lewis.
OMF streamlined its operations by eradicating manual discrepancies by automating time calculations directly from the roster.
Roubler’s smart rostering allows OMF Managers to organise schedules effortlessly, enabling simple publication and notification with one click!