Our technology.
Roubler’s all-in-one HR system is the ultimate in innovation, keeping up with the latest trends and technology.
- Roubler is continually investing, adapting and evolving the platform to ensure your business is on the latest software.
- We utilise an agile and continual development methodology that allows us to respond to market and customer needs.
- We engage with customers and user community to continuously improve the system with new features that align with our customer’s needs.
Browse our FAQ section for answers to all your questions about Roubler technology.
One system design.
The Roubler system is built in the cloud on a single codebase so we can provide you with faster updates, and you can achieve greater productivity and efficiency in completing HR tasks.
- One system means no need for slow and low-level API integrations or data transfers.
- One system enables us to continually roll out updates to your software, so you are always on the latest version.
- Upgrades are instant with no ‘down-time’ required.
Data management and back ups.
Roubler’s software is cloud-based using AWS (Amazon Web Services). Our data is hosted in centres in Sydney (Australia), Singapore and Dublin (Ireland).
Our backups are verified and recovered at least monthly into our staging environment which is used to test the backups are correct. This staging environment is an exact replica of our production environment. You have full control over data visibility and access.
Uptime over the last 12 months for the software has been 99.82%. The on-premise clocking tool has caching in the event of an outage so clocking software has recorded a 100% uptime except for customer hardware failures.
Roubler also monitors technical performance round the clock. In the event of technical issue, Roubler receives an automated message from our cloud hosting service which we immediately assess and determine whether action is necessary. In the event of an actual outage all manager-level staff are notified via email.
Roubler provides 24 hour a day, 7 day a week technical support.
Security practices.
Security is paramount, so we continually build, improve and update our security system and maintain our platform to the highest of standards.
Our infrastructure and all data is hosted on the AWS platform, which is certified in ISO 9001, ISO 27001, PCI-DSS and other standards, so data is maintained with the highest practical levels of security.
We have independent on-site audits of our security and operational practices on an annual basis and retain the services of a third party who independently review our adherence to best practice standards and monitor the performance and security of our production environment.
We use Auth0 for authentication and ensuring secure access to the system. Sensitive data such as passwords undergo 256-bit encryption with a 1,024-bit salt.
For further information, please refer to our Security Policy.
Software integrations.
HR systems: Roubler replaces the need for multiple HR software platforms so does not integrate with any other HR software. However, we work with you to import employee details from existing HR systems during set-up of the platform and will provide a file format to receive this information.
Accounting systems: Roubler has API integration capabilities with most third-party accounting systems including Xero, QuickBooks, Saasu and NetSuite. Roubler also provides 25+ journal mapping formats for easy upload to other accounting packages.
POS systems: Roubler also has integration capabilities with a number of leading POS systems. If Roubler does not currently integrate with your particular POS system, we are more than happy to dedicate resources to make this connection. Expected delivery for this integration would be 4 working weeks.
User access.
Roubler can be used to manage your workforce of 10 to 10,000+ employees. You have the flexibility to determine what level of access each employee has.
Roubler’s interface – for both managers and employees – can be accessed via a number of browsers including Google chrome, Mozilla Firefox, Apple Safari, Microsoft Edge and Internet Explorer.
Employees can also access their profile and roster via the free mobile app supported on both Apple iOS and Android marketplaces. Roubler’s HR & payroll app provides flexibility and connectivity for both employees anywhere, anytime.