At Roubler, we know that our customers rely on us as an important part of their business processes.

We take this responsibility to our customers very seriously, and the security and reliability of the software, systems and data that make up the Roubler suite of products are our top priority.

Infrastructure Security

The Roubler application is hosted and managed within the Amazon Web Services (AWS) cloud computing infrastructure – the most secure cloud computing environment available today. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. AWS inherently protects from threats by applying security controls at every layer – from physical to application – isolating applications and data, whilst rapidly deploying security updates without service interruption. As a result, the Roubler application is afforded all the benefits of being hosted on the AWS infrastructure, including:

Regular security assessments and compliance auditing
Ongoing penetration testing and vulnerability assessments
Real-time antimalware and antivirus protection for file systems, memory, processes and registry database
Rolling updates and security patching with zero downtime
Environmental safeguards
Network security safeguards
Data security safeguards
System security safeguards
Vulnerability management
Backups
Disaster recovery
Privacy
Restricted access to customer data
Employee screening and policies
Dedicated security staff

Additionally, AWS provides certification reports that describe how the AWS Cloud infrastructure meets the requirements of an extensive list of global security standards, allowing ROUBLER to meet specific government, industry, and company security standards and regulations, including:

ISO 27001
SOC
PCI Data Security Standard
FedRAMP
Australian Signals Directorate (ASD) Information Security Manual
Singapore Multi-Tier Cloud Security Standard (MTCS SS 584)

For more information, please see the AWS Security page.

Application Security

The ROUBLER web application adopts the OWASP Top Ten and OWASP Mobile Top Ten as a means of ensuring application code is free from flaws and security vulnerabilities. The OWASP Top Ten is a set of powerful awareness document for web and mobile application security. The OWASP Top Ten represents a broad consensus about what the most critical web and mobile application security flaws are. Project members include a variety of security experts from around the world who have shared their expertise to produce a list of the top ten security vulnerabilities affecting web and mobile applications.

Adopting the OWASP Top Ten ensures Roubler is protected against:

Injection
Broken Authentication and Session Management
Cross-Site Scripting (XSS)
Insecure Direct Object References
Security Misconfiguration
Sensitive Data Exposure
Missing Function Level Access Control
Cross-Site Request Forgery (CSRF)
Using Components with Known Vulnerabilities
Unvalidated Redirects and Forwards

Adopting the OWASP Mobile Top Ten ensures Roubler is protected against:

Weak Server Side Controls
Insecure Data Storage
Insufficient Transport Layer Protection
Unintended Data Leakage
Poor Authorisation and Authentication
Broken Cryptography
Client Side Injection
Security Decisions Via Untrusted Inputs
Improper Session Handling
Lack of Binary Protections

Additionally, all Roubler technical staff receive OWSAP Top 10 training. The training takes staff through a practical approach to the following secure coding principles:

Threat Risk Modelling
Handling E-Commerce Payments
Phishing
Web Services
Ajax and Other “Rich” Interface Technologies
Authentication
Authorisation
Session Management
Data Validation
Interpreter Injection
Canonicalisation, locale and Unicode
Error Handling, Auditing and Logging
File System
Distributed Computing
Buffer Overflows
Cryptography
Configuration
Software Quality Assurance
Deployment
Maintenance

For more information, please see the OWASP website.

Payments Security

The Roubler application uses the Braintree payments service for the secure transaction and storage of all payments. Braintree focuses on providing a secure environment that goes above and beyond industry security standards and guidelines. Braintree is a validated Level 1 PCI DSS Compliant Service Provider, and are on Visa’s Global Compliant Provider List and MasterCard’s SDP List.

Braintree is certified to PCI Service Provider Level 1, the most stringent level of certification, actively works to protect against fraudulent charges and monitors suspicious transactions.

For more information, please see the Braintree website.

Vulnerability Management and Penetration Testing

Roubler undergoes monthly vulnerability assessments conducted by Nessus Cloud and biannual penetration testing conducted by HackLabs, with all high and critical vulnerabilities being addressed immediately. Nessus is a PCI DSS Approved Scanning Vendor (ASV) and provides cloud-based scanning and detection of web server vulnerabilities, known and unknown web application vulnerabilities, and configuration auditing of the Roubler web application platform. HackLabs is a Security Consulting Company specialising in Penetration Testing.

For more information, please see the Nessus Cloud and HackLabs pages.

Secure Access

All Roubler employees are equipped with secure laptop computers with encryption and antivirus software centrally installed, configured and managed. Technical staff undergo training on relevant security matters that pertain to their job.

More Information

If you have any security concerns or questions, feel free to contact us at security@roubler.com.