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Roubler + HG Retail/IGA

Discover how Roubler helped free up time for HG Retail’s management team, enabling them to focus on their people and culture.

Raelene Hooper from HG Retail IGA
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HG Retail operates 16 IGA stores across Australia. They first implemented Roubler in 2017, creating technological efficiency across the business and enabling them deliver on their promise of “Good food, great people”.

hg retail employee holding roubler mobile app

The challenge

The HG Retail leadership team was faced with the challenge of managing the day-to-day rostering, time and attendance and payroll of more than 500 staff, while maintaining their close-knit culture.

By allowing staff to onboard themselves and manage their own availability, Roubler enabled managers across HG Retail to lead from the front and focus on the employee experience that is so valuable to their team.

The results

With Roubler’s workforce management software, HG Retail has:

  • A seamless and easy-to-use rostering system
  • Improved staff communication via the mobile app
  • Total visibility over wage spend and labour costings
  • Complete transparency across locations
  • Comprehensive training across all sites for managers and staff.

The biggest thing is how much time Roubler has freed up for me. Staff can onboard themselves and set their own availability, which allows me to get out there and manage the business.”


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