Login icon Login
Phone icon +27 10 500 2223

Total quality management

HR Glossary

Total quality management

A business philosophy that stresses all employees must be committed to achieving the highest possible standards for the business. This also covers quality control processes, customer engagement, strategic planning, dedicated leadership and iterative product design.

< Back to Glossary Terms


We will always respect your privacy. We will treat your personal details with the utmost care, and will never sell your information to any third parties. If you choose to receive occasional updates and advice on how to grow your business you can unsubscribe at any time. View our Privacy Policy here.