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How do we combat poor attendance and ‘no shows’ at pre-booked learning and development programs?

Frequenty Asked Questions

How do we combat poor attendance and ‘no shows’ at pre-booked learning and development programs?

Some options to combat poor attendance include: communicate the benefits of learning and development; strengthen the links between attendance and the performance appraisal process; explicitly acknowledge attendee completion of learning and development programs; assess the relevance and currency and learning and development activities to ensure they meet the needs of staff members; encourage line managers to reinforce the importance of learning and development programs in building skills and knowledge. In some instances where it is believe that non-attendance is a means of “getting out of work” it may be appropriate to include this behaviour as a form of unauthorised absence from work and could be referred to the unsatisfactory workplace performance policy and procedure for resolution.

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