{"id":15479,"date":"2021-12-08T16:47:46","date_gmt":"2021-12-08T05:47:46","guid":{"rendered":"https:\/\/roubler.com\/sg\/?p=15479"},"modified":"2021-12-10T08:28:35","modified_gmt":"2021-12-09T21:28:35","slug":"on-a-roll-how-guzman-y-gomez-leverages-technology-to-create-cost-efficiencies","status":"publish","type":"post","link":"https:\/\/roubler.com\/sg\/resources\/blog\/on-a-roll-how-guzman-y-gomez-leverages-technology-to-create-cost-efficiencies\/","title":{"rendered":"On a roll: how Guzman y Gomez leverages technology to create cost efficiencies"},"content":{"rendered":"\n

Singapore\u2019s regulatory landscape presents an ongoing challenge for many business owners. From strict labour laws to the resulting talent shortages, few have fought harder to get the balance right than Josh Bell, Director and General Manager at Guzman y Gomez (GyG).<\/p>\n\n\n\n

Since opening the doors of the first GyG store in Singapore back in 2011, Josh has experienced first-hand many of the common issues faced by local food and beverage franchises. Finding a way to create efficiencies and minimize operating costs have been essential to the ability to scale up to 10 locations, and will play a key role in future expansion.<\/p>\n\n\n\n

In the early days of GyG Singapore, faced with the unique compliance challenges in Singapore, Josh quickly realised that the existing systems and processes in place were not entirely fit-for-purpose, and that he would need to make significant changes in order to create and sustain growth.<\/p>\n\n\n\n

The search for a solution led Josh and the GyG Singapore team to Roubler\u2019s all-in-one workforce management software<\/a>.<\/p>\n\n\n\n

\u201cSingapore\u2019s legislative landscape meant we needed a technology provider that would take a local approach. They had to understand what\u2019s actually going on in the market and help us do business more efficiently,\u201d Josh said.<\/p>\n\n\n\n

\u201cRoubler has been able to address the specific problems we have faced and offer a solution that is not only fit-for-purpose, but will also help us remain agile and grow with us, as we expand.\u201d<\/p>\n\n\n\n

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Watch now: Roubler <\/span>+ GyG success story<\/h3>\n\n\n\n

Roubler has enabled GyG<\/a> to refine processes and actively monitor labour costs, in an environment where reducing operating expenses is essential. <\/p>\n\n\n\n

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Watch now<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Like so many employers in Singapore, Josh has found recruiting difficult, as a result of the regulations surrounding foreign manpower. In an environment where 64%<\/a> of businesses struggle to fill vacant positions, Josh\u2019s experience at GyG has been a typical one.<\/p>\n\n\n\n

\u201cWe\u2019re on a very strict, audited, regulated structure that makes it difficult to find talent. And if you can\u2019t find talent, it\u2019s very difficult to scale,\u201d Josh admitted.<\/p>\n\n\n\n

\u201cThis scarcity has led to increased labour costs, which is why it was so important to adopt technology that would help us refine our processes and actively monitor these costs. When operating expenses are so high, being able to keep track of this on a micro level is so important.\u201d<\/p>\n\n\n\n

Labour costs already make up around 44%<\/a> of total operational expenses for Singapore businesses. Roubler has helped GYG drill down on these costs, providing visibility over wage expenses down to the dollar, and enabling them to roster accordingly.<\/p>\n\n\n\n

\u201cUnderstanding labour efficiency on an hour-by-hour basis<\/a> is critical to our success. With this kind of data we can pinpoint exactly how many staff we need at any given time, see the actual costs and adapt quickly to match demand.<\/p>\n\n\n\n

\u201cWhen it comes to productivity in food and beverage, every 15-minute increment counts. Roubler enables us to see exactly how much a roster<\/a> will cost as it is being built, enabling us to create significant efficiencies.\u201d<\/p>\n\n\n\n

Payroll processing in Singapore was also important to Josh and his team when selecting workforce management software. They needed a solution that would rid them of error-prone manual data entry.<\/p>\n\n\n\n

\u201cRoubler helps us stay on top of our payroll<\/a>. Their software does the thinking for us, automating the data flow between time and attendance<\/a> and payroll so that we don\u2019t have to intervene or think about it.<\/p>\n\n\n\n

\u201cOur payroll is automated and processed accurately, without us having to download a CSV file and prepare the data manually, taking a lot of weight off our team.\u201d<\/p>\n\n\n\n

While many look at workforce management software as nothing more than an interface or app, Josh understood the opportunity to create true partnerships, working alongside Roubler for structured training and local support.<\/p>\n\n\n\n

\u201cThe Roubler mentality to partnerships is just that, it’s really a partnership with customers.<\/p>\n\n\n\n

\u201cIt\u2019s so easy to be ahead of the game when your software solution provider listens to what your specific business needs are and tailors to them.<\/p>\n\n\n\n

\u201cTo create a strong brand, you must weave technology throughout the fabric of every part of the business. You\u2019ve got to think deeply about sophisticated tech that will solve problems across multiple facets of the business.<\/p>\n\n\n\n

\u201cThe decision to make that technology strategy move with workforce management software turned out to be an enormously valuable decision for us.\u201d<\/p>\n\n\n\n

Watch the Guzman Y Gomez success story<\/a> here.<\/em><\/strong><\/p>\n\n\n\n

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<\/section><\/div>\n","protected":false},"excerpt":{"rendered":"

Singapore\u2019s regulatory landscape presents an ongoing challenge for many business owners. From strict labour laws to the resulting talent shortages, few have fought harder to get the balance right than Josh Bell, Director and General Manager at Guzman y Gomez (GyG).<\/p>\n","protected":false},"author":17,"featured_media":15509,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1056,1054,1055],"tags":[],"class_list":["post-15479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-operations","category-compliance","category-cost-control"],"yoast_head":"\nOn a roll: how Guzman y Gomez leverages technology to create cost efficiencies Roubler Singapore<\/title>\n<meta name=\"description\" content=\"Singapore\u2019s regulatory landscape presents an ongoing challenge. 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