{"id":13242,"date":"2020-10-07T15:47:46","date_gmt":"2020-10-07T04:47:46","guid":{"rendered":"https:\/\/roubler.com\/sg\/?p=13242"},"modified":"2020-10-07T15:47:46","modified_gmt":"2020-10-07T04:47:46","slug":"four-reasons-why-its-time-to-rethink-your-employee-experience","status":"publish","type":"post","link":"https:\/\/roubler.com\/sg\/resources\/blog\/four-reasons-why-its-time-to-rethink-your-employee-experience\/","title":{"rendered":"Four reasons why it\u2019s time to rethink your employee experience"},"content":{"rendered":"\n

No longer just a \u201cnice to have\u201d, an excellent employee experience (EX) is fast becoming the benchmark for any business seeking to find a competitive edge, particularly in times of uncertainty. Defined as a combination of an organisation\u2019s cultural, physical and technological environments<\/a>, a thoughtfully designed employee experience won\u2019t just create a sense of contentment, it will ultimately benefit your bottom line.<\/p>\n\n\n\n

The past six months have been challenging for all of us. Employees have felt the pressure from all angles: blurred lines between work and home life; the struggles of coping with isolation; the fear that job cuts could be just around the corner. It\u2019s no wonder staff are looking to their employers for reassurance and engagement.<\/p>\n\n\n\n

In return for their hard graft, employees expect to feel safe, secure and supported in the workplace. They want to feel as though they are contributing positively to something bigger than themselves. This may sound like a tall order \u2013 particularly in the midst of a pandemic \u2013 but employers who step up and deliver on EX will reap tangible rewards across profitability, innovation and business success.<\/p>\n\n\n\n

When championed by the leadership team and embedded across an organisation, EX is proven to be a sound investment. Here are four reasons why creating an exceptional experience for employees today will set your business up for success tomorrow.<\/p>\n\n\n\n

Employee satisfaction drives profits<\/h2>\n\n\n\n

Successful leaders understand the importance of investing time, energy and money into employee satisfaction and engagement. Why? Because they have realised they simply can\u2019t afford not<\/strong> to. They understand what the facts have been pointing to all along: businesses with highly engaged workforces outperform their peers by 147% in earnings per share<\/a>.<\/p>\n\n\n\n

The connection between employee experience and customer experience is a critical factor in driving these performance measures. Your people are the face of your business, and one of the very best ways to improve customer experience is to focus on your team\u2019s happiness, while empowering them with the knowledge and tools<\/a> they need to excel in their roles.<\/p>\n\n\n\n

In short, a good employee experience is a recipe for competitive advantage. Conversely, actively disengaged employees are ten times more likely to take a sick day, and their productivity when they are at work<\/a> also takes a hit. The cost of disengagement is significant, costing businesses billions of dollars per year.<\/p>\n\n\n\n

Financial incentives are not enough<\/h2>\n\n\n\n

Although money is a core motivator for many, even the most generous bonus structures may not ultimately have a positive impact on team culture. While some will find a healthy sense of competition motivating, employees overall tend to be more driven to achieve when they receive the support they need to thrive at work and at home.<\/p>\n\n\n\n

This is something the tech giants such as Google are well aware of, and have used to their advantage. Although critics suggest their employee support scheme<\/a> is designed so that staff don\u2019t ever have to leave the office and can work longer hours, the simple fact remains: employee satisfaction increased by 37% as a result of implementing this program.<\/p>\n\n\n\n

Initiatives such as parental leave, flexible working arrangements, and opportunities for lifelong learning all contribute to a positive employee experience. Don\u2019t leave it up to chance \u2013 creating structure around these programs will help ensure they are embedded in your business and are communicated effectively, so employees feel comfortable taking up the benefits on offer.<\/p>\n\n\n\n

Physical environments impact performance<\/h2>\n\n\n\n

Physical spaces have a dramatic impact on staff engagement<\/a> and directly affect employees\u2019 cognitive, emotional and physical wellbeing. This has never been more true than it is today, with so many employees either being forced to work from home or struggling to adapting to new locations.<\/p>\n\n\n\n

A well-designed workplace recognises the fact that different individuals respond in different ways<\/a> to their surroundings. A vibrant work environment with loud banter and music pumping may be what fuels one person\u2019s performance, but that same space will make others feel completely overwhelmed.<\/p>\n\n\n\n

It\u2019s essential to provide the best of both worlds: spaces that foster a sense of community and collaboration, and also those that offer privacy and calm. The unique needs of different departments should also be considered \u2013 for example, spaces where the sales team can do their best work without the fear of disrupting others, or ergonomic considerations for your payroll staff.<\/p>\n\n\n\n

Happiness and innovation go hand in hand<\/h2>\n\n\n\n

Happy employees aren\u2019t just up to 20% more productive<\/a> at work \u2013 they are also more creative. True innovation doesn\u2019t just happen by chance; rather, it is cultivated and re\ufb01ned in an environment that appreciates creativity and independent thinking and offers the support needed for it to \ufb02ourish.<\/p>\n\n\n\n

With creativity predicted to be the number one most sought after skill for the future of work, this is something every leader should actively nurture. Giving your employees license to test, measure, and even fail, requires a particular balance of freedom and security that all ties back to the principles of EX.<\/p>\n\n\n\n

What\u2019s more, a happy brain functions at a higher level and creates a cycle of positivity<\/a>, which is why investing in an employee experience to increase the happiness of your teams will enhance overall job satisfaction. A happy workforce could just be the point of difference you need to create a competitive edge in the long term.<\/p>\n","protected":false},"excerpt":{"rendered":"

Employers who deliver excellent employee experience (EX) are proven to reap tangible rewards. Here are four reasons why exceptional EX can give your business a competitive edge.<\/p>\n","protected":false},"author":37,"featured_media":13243,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[886,889,885],"tags":[6,1036,30,9,11,31],"class_list":["post-13242","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-engagement","category-hr-strategy","category-managing-employees","tag-employee-engagement","tag-employee-experience","tag-employee-management","tag-employee-motivation","tag-employee-retention","tag-employee-satisfaction"],"yoast_head":"\nFour reasons why it\u2019s time to rethink your employee experience Roubler Singapore<\/title>\n<meta name=\"description\" content=\"Employers who deliver excellent employee experience are proven to reap tangible rewards. 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