Managers are frequently setting unrealistic targets. How do we make sure that appropriate targets are set ?

Managers need to be realistic when setting performance targets. Sometimes targets are not achieved. Either the time limit is too short or the level of performance is too optimistic. It is important that both the manager and the staff member are fully cognisant of the staff member’s capabilities, the resources available, the timeframes for completion, other competing tasks etc. These will have a significant impact on target achievement.