{"id":11861,"date":"2019-11-26T12:34:54","date_gmt":"2019-11-26T01:34:54","guid":{"rendered":"https:\/\/roubler.com\/nz\/the-ultimate-festive-survival-guide-for-retailers\/"},"modified":"2020-11-30T13:56:51","modified_gmt":"2020-11-30T02:56:51","slug":"the-ultimate-festive-survival-guide-for-retailers","status":"publish","type":"post","link":"https:\/\/roubler.com\/nz\/resources\/blog\/the-ultimate-festive-survival-guide-for-retailers\/","title":{"rendered":"The ultimate festive season survival guide for retailers"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>With less than one month to go until Christmas, the holiday season is well and truly in full swing. It&#8217;s traditionally a time for joy and celebration, spending time with loved ones, and embracing the festive spirit &#8211; but if you work in retail, the reality is that you and your team are probably starting to feel the pressure.<\/p>\n\n\n\n<p>Between extended business hours, stressed-out customers and back-to-back shifts, it\u2019s all too common to watch morale crumble as the holiday season wears on. Maintaining the festive cheer and keeping your team happy over the holidays is essential to your ongoing business success.   It won\u2019t just help keep your staff motivated to hit your lofty revenue targets \u2013 it will set them up for a positive and engaged year in 2020.<\/p>\n\n\n\n<p>So, how to keep your team performing at their peak throughout\nthe chaos of the festive season? Read on for our top tips.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Be kind and\ncommunicate<\/strong><\/h2>\n\n\n\n<p>When things get busy, open and proactive communication with\nyour team is a must. Chances are, they are looking forward to sharing their\nfestive season with family and friends, so make sure you keep them in the loop\nwith details like extended opening hours and shift changes well ahead of time\nso they can plan accordingly.<\/p>\n\n\n\n<p>Try and be as fair as possible when it comes to allocating\nshifts \u2013 remember, your employees are only human! If someone is taking up the\nall slack when other team members call in sick, make sure you offer them some\nflexibility in return. The smallest things can make the biggest difference at\nthis time of the year, and by showing your employees some kindness when things are\na little hectic, you\u2019ll be rewarded with their loyalty in the long term.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Encourage proper breaks<\/strong><\/h2>\n\n\n\n<p>When your everyone in your team is working non-stop and putting\nin hours of overtime, it can be almost impossible for them to find a moment to\ntake a toilet break, let alone eat a proper meal. It\u2019s vital to encourage your\nteam to take a proper rest and enjoy a few minutes of downtime, so they can\nmaintain their energy levels throughout the day.<\/p>\n\n\n\n<p>Offering a constant supply of healthy snacks will help keep\ntheir enthusiasm up when they\u2019re burning the candle at both ends. You can take\nthis idea one step further by surprising your team with catered meals a few\ntimes a week throughout the festive season. This shows you understand they\npressure they are under and will help ensure they return to their work feeling\nrefuelled and refreshed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Automate your rostering<\/strong><\/h2>\n\n\n\n<p>If you\u2019re struggling to juggle the influx of inexperienced Christmas\ncasuals with your regular staffers who don\u2019t want to miss out on shifts, Roubler\u2019s\nautomated rostering feature can help you strike a balance. It\u2019s easy to prioritise\nyour experienced employees and ensure there\u2019s always someone senior on each\nshift, and then fill the gaps with your casual staff according to their\navailability.<\/p>\n\n\n\n<p>Best of all, you can keep your team in the know with the\nRoubler mobile app. This feature creates true employee engagement and gives\nthem access to their roster from the palm of their hand. They can also swap\nshifts with their colleagues, request time off and update their details, all\nfrom the convenience of their smartphone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Give back to the community<\/strong><\/h2>\n\n\n\n<p>Today\u2019s employees are more socially conscious than ever, and\nthey want to know their work is contributing to the greater good. There\u2019s no\nbetter way to boost morale than giving your team a sense of higher purpose, especially\nat a time of year when everyone is caught up in the drive to hit revenue\ntargets.<\/p>\n\n\n\n<p>Encouraging your team to share the festive cheer with those\nless fortunate will help them feel like all their hard work is worthwhile. There\nare so many ways to give back: consider donating a percentage or your total profits\nto charity, providing gifts for children who would otherwise go without, or even\nvolunteering as a team at the local soup kitchen. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>End the year on a high<\/strong><\/h2>\n\n\n\n<p>The new year is a time for self-reflection, which is one of\nthe reasons January can be a time of high staff turnover for businesses. Your\nteam is probably thinking about what they did and didn\u2019t achieve throughout the\nyear, and the additional pressure to perform over the holiday season can be\nenough to make them start thinking about their options for the coming year.<\/p>\n\n\n\n<p>If you\u2019ve had a cracking year and are smashing your sales targets, make sure you celebrate this fact throughout the festive season. Even if you haven\u2019t hit all your goals, you can still end the year on a high by acknowledging your team\u2019s achievements and recognising individual contributions so everyone knows just how much they mean to your business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you work in retail, the reality is the festive season can actually be the most stressful time of year, and chances are your team is already feeling the pressure.<\/p>\n","protected":false},"author":17,"featured_media":11862,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[885,887],"tags":[979,646,944],"class_list":["post-11861","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managing-employees","category-business-management","tag-christmas-retail","tag-payroll-software","tag-rostering-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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