What steps can I take to prevent underperformance?
There are a number of things that can be done to attempt to prevent underperformance, these include ensuring the following:
- Job descriptions are relevant and up to date
- Clear performance standards are set and communicated to employees
- Clear and detailed person specifications are set when recruiting, including skills, knowledge, qualifications, experience required
- An appropriate recruitment process is conducted and is targeted at the correct audience
For a list of common performance issues, possible causes and specific corrective action, please refer to the Fair Work Ombudsman’s Best Practice Guide for Managing Underperformance.www.fwo.gov.au