This policy and procedure provides information on what is classified as a workplace grievance, how grievances can be raised, how decisions can be appealed, and how your organisation may address these concerns to resolve present and future conflict.
If left unchecked, workers’ performance may be negatively affected if they are aggrieved or feel that they have not been treated fairly in the workplace. That’s why it’s essential to create a workplace that values fairness, safety and equality by providing all employees with the right to access a grievance and appeal procedure, if they have a legitimate workplace-related grievance.
Employees should raise any grievances in line with this policy and procedure. Your business should deal with any complaints in a prompt, sensitive, impartial, confidential and supportive way to seek a resolution and to prevent future conflict.