This policy and procedure provides guidance on what can be classified as a workplace grievance, how grievances can be raised/decisions appealed against and how your organisation may address these concerns to resolve present and future conflict.
The organisation recognises that workers’ performance may be negatively affected where they are aggrieved or feel that they have not been treated fairly in the workplace. The organization is therefore committed to providing a workplace which is free from victimisation and values fairness, safety and equality by providing all employees with the right access this grievance and appeal procedure where they have a legitimate personal grievance related to the workplace.
To achieve this purpose, the organisation encourages employees to raise grievances where they arise in line with this policy and procedure. The organisation will aim to deal with any complaints received in a prompt, sensitive, impartial, confidential and supportive way to seek a resolution and to prevent future conflict.
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