{"id":4670,"date":"2017-05-15T10:00:37","date_gmt":"2017-05-15T00:00:37","guid":{"rendered":"https:\/\/roubler.com\/hk\/?p=4670"},"modified":"2021-03-11T14:22:35","modified_gmt":"2021-03-11T03:22:35","slug":"hiring-retail-employees","status":"publish","type":"post","link":"https:\/\/roubler.com\/hk\/resources\/blog\/hiring-retail-employees\/","title":{"rendered":"6 Tips For Hiring Exceptional Retail Employees"},"content":{"rendered":"

What to look for in a great retail<\/a> employee who fits your business:<\/p>\n

    \n
  1. \n

    Look for faults<\/strong><\/h4>\n<\/li>\n<\/ol>\n

    Even if someone looks perfect on paper, and you want to give them a job on the spot, this could be one of the biggest hiring mistakes you make. Take your time and try<\/strong> and find something wrong with the applicant. Give yourself time to make a decision, and go over their resume a few more times, checking that it is indeed as good as you think it is.<\/p>\n

      \n
    1. \n

      Prioritise flexibility and dedication<\/strong><\/h4>\n<\/li>\n<\/ol>\n

      If you\u2019re hiring<\/a> for a long-term position and you\u2019ve found the perfect applicant, but they can only work every rainy Tuesday, some Thursday afternoons, and on Saturdays when the moon is full, they\u2019re not the right person for your business. In the meantime, you could bring in a not-so-stellar employee and train them up to that level. If you want someone to understand your brand and business, and how to sell to customers, you can\u2019t bring in someone who\u2019s using this as a fill-in job in between their primary gig as a mascot for the local croquet team.<\/p>\n

        \n
      1. \n

        Don\u2019t focus on hiring for experience<\/strong><\/h4>\n<\/li>\n<\/ol>\n

        If a prospective employee has had a slew of retail jobs in the past, you have to ask yourself why they keep leaving. What\u2019s more, whatever bad habits or understanding of retail they had from their previous work they will carry with them into your store. There is a misconception that if you hire from a pool of applicants with experience, you won\u2019t be required to train them, as they already know the ropes. Unfortunately (or perhaps fortunately) for you, every business is different, and the skills and techniques that worked in a boutique store perhaps won\u2019t fly selling vacuum cleaners. It is important to have experience, but don\u2019t narrow your search to only that. If you do hire someone with experience, make sure you\u2019re still training them as you would with anyone, but carry out a wide search.<\/p>\n

          \n
        1. \n

          Personality is key<\/strong><\/h4>\n<\/li>\n<\/ol>\n

          If you\u2019re hiring someone to work at the front of the shop \u2013 in front of customers, they can\u2019t be a bland introvert. Their conversation needs to pack a bit of a kick, to be persuasive and confident and to keep customers talking. Look for someone with a ready smile and an inner spark. If they\u2019re going to be selling TV\u2019s, ask questions about their first memories of watching TV, or how TV\u2019s have changed in their life as they\u2019ve grown. Look for passion in a response. If you can find someone who keeps themselves happy, they will not only keep customers happy, but the infectiousness can spread to the rest of your staff, and employee satisfaction is one of the primary ways to boost your revenue and sales.<\/p>\n

            \n
          1. \n

            Sell your workplace<\/strong><\/h4>\n<\/li>\n<\/ol>\n

            People often forget that hiring is a two-way process. Yes, you have to decide whether you like an applicant enough, but beyond that, they have to make sure that they like you, and will fit into your workplace environment. Let them know how your business works and thrives, let them know what your standards of service are, and the goals you have for both your employees and the future of the business. Inspire them to work there, and explain opportunities for advancement. This way, you\u2019ll have an employee who believes in your vision and the work they\u2019re doing.<\/p>\n

              \n
            1. \n

              Look for friendliness<\/strong><\/h4>\n<\/li>\n<\/ol>\n

              A friendly employee is so important. Friendly employees play well with others. They play well with other employees, with managers and owners, and most importantly \u2013 customers. One of the best things a customer can come of a store saying is \u201cwow, they were so helpful, and so nice<\/strong>.\u201d Word of mouth is a powerful tool, and if a customer had a good experience, they\u2019re going to send others back. A good way to find out if an employee is friendly is to check their references, asking what words they would use to describe your applicant. Ask the applicant as well, to see if it\u2019s something they think about themselves.<\/p>\n

              Applicants are always going to put their best face forward when applying for your job, but if you\u2019re looking for the right qualities in a retail employee, you can find the one best suited to you. Look for confidence and friendliness, with a willingness to learn. Applicants can come from sales backgrounds or not, but either way, you must train them to be the best employee they can be for your<\/strong> business.<\/p>\n","protected":false},"excerpt":{"rendered":"

              What to look for in a great retail employee who fits your business: Look for faults Even if …<\/p>\n","protected":false},"author":13,"featured_media":4671,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[503],"tags":[11,150,34,13,38,37,517],"class_list":["post-4670","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-recruitment","tag-employee-retention","tag-hospitality","tag-hr","tag-hr-software","tag-human-resources","tag-recruitment","tag-retail"],"yoast_head":"\nTips For Hiring The Best Retail Employee for Your Business<\/title>\n<meta name=\"description\" content=\"If a potential employee has worked retail jobs in the past, you have to ask yourself why they keep leaving. 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