What steps can I take to prevent underperformance?

There are a number of things that can be done to attempt to prevent underperformance, these include ensuring the following:

• Job descriptions are relevant and up to date
• Clear performance standards are set and communicated to employees
• Clear and detailed person specifications are set when recruiting, including skills, knowledge, qualifications, experience required
• An appropriate recruitment process is conducted and is targeted at the correct audience

For a list of common performance issues, possible causes and specific corrective action, please refer to the Fair Work Ombudsman’s Best Practice Guide for Managing Underperformance.www.fwo.gov.au