{"id":8706,"date":"2019-04-09T10:02:36","date_gmt":"2019-04-09T00:02:36","guid":{"rendered":"https:\/\/roubler.com\/au\/?p=8706"},"modified":"2019-04-16T13:46:59","modified_gmt":"2019-04-16T03:46:59","slug":"help-employees-adjust-online-timesheets","status":"publish","type":"post","link":"https:\/\/roubler.com\/au\/resources\/blog\/help-employees-adjust-online-timesheets\/","title":{"rendered":"How to talk to employees about online timesheets"},"content":{"rendered":"<p>Moving your rostering and <a href=\"https:\/\/roubler.com\/au\/features\/time-and-attendance-software\/\"><u>time and attendance<\/u><\/a> functions online is a big undertaking, but one that offers so many benefits \u2013 from reduced administration time to fewer errors and more accurate pay runs. But many businesses forget that some staff may find the transition to online timesheets, tablet timeclocks and rosters on their smartphones a bigger leap than others. This resistance has the potential to hinder your efforts to implement the new system and reap the benefits you are seeking.<\/p>\n<p>Thankfully, there are a few steps you can take (that don&#8217;t involve a megaphone!) to alleviate your employee\u2019s concerns and help them transition to this new, better way of recording and viewing their time at work.<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong>Communicate early and often<\/strong><\/li>\n<\/ol>\n<p>As soon as you are confident that the project to move to online timesheets is in progress, start communicating with your employees.<\/p>\n<p>Don\u2019t limit your communication to one \u2018announcement email\u2019 \u2013 continue to talk to your employees throughout the implementation phase and into the first few months of using the new time and attendance system. Offer them updates on how the project is progressing, basic training materials, photos of any new hardware and even screenshots of what the system will look like to them.<\/p>\n<p>Remember to use a mix of communication methods including email, bulletin boards, intranet and staff meetings. People often have different preferences for how they like to receive and absorb information so you\u2019ll need to take these into account when you choose your communication methods (e.g. some people hate email; some people prefer face-to-face meetings so they can ask questions).<\/p>\n<p>A word about messaging:<\/p>\n<p>People want to know what\u2019s in it for them, so focus on the benefits rather than the change. We also recommend placing an emphasis on the fact that online timesheets and rosters will reduce the amount of work they have to do! For example:<\/p>\n<ul>\n<li>This change will make your life easier.<\/li>\n<li>You\u2019ll never have to fill out paper timesheets again.<\/li>\n<li>Payroll will never call you because they can\u2019t read your handwriting.<\/li>\n<li>It\u2019s much quicker \u2013 it just takes a couple of clicks on the tablet timeclock\/mobile app and you\u2019re done.<\/li>\n<li>You can access an up-to-date roster on your smartphone 24\/7.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-f20841b8-c93f-4011-88aa-f4c97e4271bf\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-f20841b8-c93f-4011-88aa-f4c97e4271bf\" class=\"hs-cta-node hs-cta-f20841b8-c93f-4011-88aa-f4c97e4271bf\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/4450450\/f20841b8-c93f-4011-88aa-f4c97e4271bf\"><img loading=\"lazy\" decoding=\"async\" id=\"hs-cta-img-f20841b8-c93f-4011-88aa-f4c97e4271bf\" class=\"hs-cta-img alignnone\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/4450450\/f20841b8-c93f-4011-88aa-f4c97e4271bf.png\" alt=\"See Roubler's T&amp;A system in action\" width=\"223\" height=\"40\" \/><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li><strong>Listen to concerns<\/strong><\/li>\n<\/ol>\n<p>It\u2019s inevitable that people will have questions about the new online timesheet system. That\u2019s great \u2013 it means they are engaged. Some questions will be easy to answer (Will we get training? How do we access our timesheets?), some won\u2019t (What happens if my data is incorrect?).<\/p>\n<p>Keep the proverbial \u201cdoor\u201d open for people to come to you or a designated person with their questions and concerns.<\/p>\n<p>It may also help to think about all possible questions, concerns and objections prior to announcing to staff that you are changing your time and attendance, rostering and payroll system, and put together a FAQs sheet to hand out, or just use internally to ensure you keep your answers consistent.<\/p>\n<p>If you are moving to an online time and attendance system that involves using identifiable personal data such as biometric photography* or fingerprints*, you may receive concerns about privacy. Be upfront and disclose how the information will be securely stored, what you will be using it for, and distribute an employee data protection policy.<\/p>\n<p>*Roubler hasn&#8217;t implemented this technology yet.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li><strong>Offer training and support<\/strong><\/li>\n<\/ol>\n<p>Your new <a href=\"https:\/\/roubler.com\/au\/features\/time-and-attendance-software\/\"><u>time and attendance system<\/u><\/a> should be so simple that minimal training is required. Even so, this is a very important step for your employees.<\/p>\n<p>Book in group sessions for training on the <a href=\"https:\/\/roubler.com\/au\/features\/time-and-attendance-software\/employee-time-clock\/\"><u>timeclock device<\/u><\/a> and <a href=\"https:\/\/roubler.com\/au\/features\/employee-self-service-payroll\/hr-mobile-app\/\"><u>mobile app<\/u><\/a> (if using). During these sessions offer them a \u2018cheat sheet\u2019 with instructions they can refer to until the process becomes automatic for them, plus a few trouble-shooting tips.<\/p>\n<p>You might also like to laminate the cheat sheets and stick them up next to the timeclock and distribute them via email.<\/p>\n<p>Finally, have an appointed \u2018Guru\u2019 who people can go to for questions and support and ensure everyone has their name and contact details.<\/p>\n<p>Automated time and attendance systems, <a href=\"https:\/\/roubler.com\/au\/features\/time-and-attendance-software\/automatic-timesheet-payroll-synchronisation\/\"><u>online timesheets<\/u><\/a>, and mobile time clock kiosks are amazing and will revolutionize the way your employees work. Just keep in mind that taking a few steps to communicate the benefits before you go live will make a world of difference.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>For more information about how to help your employees adopt new HR technology, <a href=\"https:\/\/roubler.com\/au\/ebooks-guides\/help-employees-adopt-new-technology\/\">download our full e-book<\/a>.\u00a0 <\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Moving your rostering and time and attendance functions online is a big undertaking, but one that offers so &#8230;<\/p>\n","protected":false},"author":13,"featured_media":8707,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[884],"tags":[946,937,945],"class_list":["post-8706","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managing-time-attendance","tag-employee-communication","tag-online-timesheets","tag-time-and-attendance-system"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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