{"id":11822,"date":"2020-01-09T10:08:27","date_gmt":"2020-01-08T23:08:27","guid":{"rendered":"https:\/\/roubler.com\/au\/will-automation-technology-make-human-resources-obsolete-3\/"},"modified":"2020-07-31T12:08:36","modified_gmt":"2020-07-31T02:08:36","slug":"will-automation-technology-make-human-resources-obsolete","status":"publish","type":"post","link":"https:\/\/roubler.com\/au\/resources\/blog\/will-automation-technology-make-human-resources-obsolete\/","title":{"rendered":"Will automation technology make human resources obsolete?"},"content":{"rendered":"\n

Over the past year, automation has been one of the\nmost divisive subjects across many industries. For business leaders and\nshareholders, efficiencies mean growing profits and increasing dividends, but for\nmany employees the fear of being replaced by a machine is very real.<\/p>\n\n\n\n

This sentiment is more than just a far-off fiction:\nit is a reality already faced by millions of workers worldwide, with industries\nas diverse as food and beverage and manufacturing already feeling the impact.\nIn 2020, human assembly lines are becoming a thing of the past<\/a>; fleets\nof driverless cars promise to fix our\ncongestion woes<\/a>; and McDonalds has rolled out automated\nordering kiosks<\/a>.<\/p>\n\n\n\n

Manual labour is not the only skillset that is\nbeing replaced \u2013 according to a recent\nreport<\/a>, more than one million knowledge-based jobs will\nbe lost to automation in 2020. Artificial intelligence will increasingly play a\nsignificant role in decision-making, with implications for employees and leaders\nat all levels.<\/p>\n\n\n\n

The question on the tip of everyone\u2019s tongue is: will\nmachines really replace people in the workplace of the future? If so, what will\nbecome of the people? Will they find themselves in the unemployment queue, or instead\nhave renewed bandwidth to focus on bigger and better things?<\/p>\n\n\n\n

If you work in human resources, it is hard to envisage\na time when things might be 100% run by software. In truth, the partnership\nbetween HR and technology is nothing new. From simple tasks like paperless\nonboarding<\/a>, to Linkedin\u2019s sophisticated recruiting features, HR\nprofessionals have long been reaping the rewards of automation.<\/p>\n\n\n\n

Ultimately, though, a great HR professional needs more\nthan just a solid foundation of technology to provide the support, guidance and\ngrounding a business needs. Their ability to combine their intimate knowledge\nof legislation, ethics and employees\u2019 personal situations is key to their\nsuccess. Empathy is vital. <\/p>\n\n\n\n

Which raises the ultimate question: will technology\never make HR departments obsolete? According to Andrew Northcott, CEO of\nRoubler, the answer is a resounding \u201cno\u201d.<\/p>\n\n\n\n

\u201cThe most successful HR departments have a deep\nunderstanding of their staff and the workplace they operate within, and use\nthis to create efficient, technology-enabled processes that help people do\ntheir jobs more effectively,\u201d Andrew explained. <\/p>\n\n\n\n

\u201cHaving great systems and processes in place is\nonly one piece of the puzzle \u2013 knowing your people and ensuring the entire HR\ndepartment is focused on supporting them, regardless of whether the issue is\nadministrative or not, is what counts.\u201d<\/p>\n\n\n\n

This certainly defines the situation in 2020 \u2013 but we\nare living in an era when computer processing speed is doubling roughly every\n18 months. If that trend applies not just to computer hardware, but also\nsoftware and machine learning, then surely there will come a time when HR\ntechnology will be capable of thinking and acting in the same way as humans\nthemselves?<\/p>\n\n\n\n

\u201cI do see a time, very soon, when all\nadministrative and transaction-based procedures will be fully automated. To me,\nthis is a huge plus for human resources teams, as it will help them focus their\nefforts on more tangible outcomes for staff and the business as a whole,\u201d\nAndrew said.<\/p>\n\n\n\n

\u201cToo often, human resources is under pressure to\nfocus on what\u2019s urgent, rather than spending time on what may truly be\nimportant for a business. Recruiting new staff and communicating with existing\nones can leave very little time to focus on the bigger picture and enable the\nbusiness to truly succeed.<\/p>\n\n\n\n

\u201cBuilding a positive working environment, upskilling\nemployees, developing better leaders: all of these things take time, and are\noften pushed aside in favour of menial tasks. That\u2019s the beauty of automation:\nit gives HR professionals the space and time to focus on creating a thriving\nworkforce.\u201d<\/p>\n\n\n\n

So, if the world is on the cusp of introducing full\nworkforce automation across all administrative aspects of workforce management,\nthen how can we be sure this won\u2019t introduce a new set of problems arising from\nhanding these tasks over to machines?<\/p>\n\n\n\n

\u201cIt\u2019s essential to provide the entire team with adequate\ntraining to make sure everyone is comfortable with the new systems and\nprocesses, so you do not alienate staff. This is particularly true for team\nmembers who are not particularly comfortable with technology and are most at\nrisk of becoming disengaged and frustrated,\u201d Andrew said.<\/p>\n\n\n\n

\u201cIt\u2019s also important to find the right software, to\nhelp you deal with exceptions to all the rules and ensure everyone\u2019s unique circumstances\ncan be taken into account. This helps ensure the human side of human resources\nis always first and foremost, and will help make life at work easier, more\nefficient and more effective for everyone.\u201d<\/p>\n\n\n\n

Ultimately, then, we are standing on the edge of a\ntomorrow in which we will see increasing numbers of tasks taken off our to-do\nlists for good. Technology will increasingly lend an (artificial) helping hand\nand help add more of a human touch back into the workplace.<\/p>\n","protected":false},"excerpt":{"rendered":"

Industries as diverse as food and beverage and retail are already feeling the impact of automation. Will it make HR teams obsolete?<\/p>\n","protected":false},"author":17,"featured_media":11815,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[534,32,892],"tags":[491,36,593,984,540,19],"class_list":["post-11822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-hr-technology","category-innovation-technology","tag-artificial-intelligence","tag-automation","tag-hr-technology","tag-human-resources-technology","tag-workforce-management","tag-workforce-management-software"],"yoast_head":"\nWill automation technology make human resources obsolete? Roubler Australia<\/title>\n<meta name=\"description\" content=\"Industries as diverse as food and beverage and retail are already feeling the impact of automation. 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