Forest View Childers is a community based not-for-profit organisation caring for the aged in Queensland, offering a 27-room aged care facility, 34 independent living units and a home care service.
With Roubler, Forest View Childers have found a solution to streamline and automate how they manage a shift-based workforce who are employed around the clock while meeting extensive industry regulations.
From when someone makes application we’re able to go through the interview process. If they’re successful they go away with a login and onboard themselves, essentially. So, that’s the start of the whole process and then right through to payroll it all follows through. Whether we are putting on two people or putting on 150 people it really doesn’t impact our business because the systems and processes are already in place and Roubler takes care of that. All we do is check it once a week.
With compliance and regulation, the aged care industry is more and more scrutinised. Our regulatory obligations are huge. So, having a system like this that goes through many of the accreditation standards to do with our continuous improvement, our Human Resources all in one spot that has to deal very quickly, is a huge benefit. And it means we can demonstrate we are improving and we are compliant, just by opening up the system and showing the assessors and regulators what we are doing. For us it’s a step into the new world.
Matthew Blunden, CEO
The beauty of managing our staff with Roubler is because we have quite a large number of staff, if there is a change of shifts (we do shift-work and so forth), or often people will phone in sick or phone in and say they are unavailable, with Roubler I can check to see who I can replace them with. It’s a very quick process and you have everything there right in front of you.
Melinda Lowien, Business Manager
It’s good that it keeps up with us. We can check our rosters from home, book our holidays from home, our payslips are there every week on time. It’s a lot more convenient.
Sue, Night Shift Nurse
A previous app that we used to use at my last job was really confusing. We pretty much had to live by our phones. I prefer Roubler. It’s a lot easier to understand as well. It’s awesome.
Jess, Direct Care Worker